Effective Date: [Insert Date]

1. Eligibility for Refund

  • Damaged product received
  • Incorrect product delivered
  • Manufacturing defect

2. Non-Refundable Items

  • Opened or used products
  • Products damaged due to misuse
  • Products purchased under offers or discounts

3. Refund Request Process

Refund requests must be raised within [X] days of delivery by contacting our support team with order details and images (if applicable).

4. Refund Processing

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be credited to the original payment method
  • Shipping charges are non-refundable unless the fault is ours

5. Contact

Email: dr.prashanttiwari@gmail.com
Phone: +91-9109304377
Address: Shop No. 1, Mahendra Medi Square, Bawadia Kalan, Kolar Road, Bhopal (M. P.) - 462026